LEGAL

Privacy Policy

Burnex is committed to safeguarding your privacy. This policy outlines how we collect, use, and protect your personal information when you interact with our website (burnexsolutions.com) and our digital services.

1. Information We Collect

Contact details (e.g., name, email address, phone number)
Service inquiries and form submissions
Analytics and browsing data (via cookies and third party tools)
Technical data (IP address, browser type, device type)

2. How We Use Your Data

To respond to your requests or inquiries
To deliver and improve our services
To send updates, news, and important alerts
To analyze website traffic and optimize user experience
To comply with legal and regulatory requirements

3. Sharing Your Information

We do not sell your personal data. We may share your information with trusted third party service providers (such as payment gateways, cloud platforms, or CRM tools) only to perform services on our behalf and under confidentiality agreements.

4. Data Retention

Your data will be retained only as long as necessary to fulfill the purposes described in this policy. Once no longer needed, we securely delete or anonymize your information.

5. Your Rights

You can request to:

Access or correct your personal data
Request deletion or restriction of your data
Withdraw your consent at any time
Raise a complaint about how your data is handled

6. Cookies and Analytics

We use cookies to track usage patterns and enhance functionality. You can control or disable cookies via your browser settings.

7. Contacting Us

If you have questions or requests regarding this policy, reach us at support@burnexsolutions.com or +234 907 142 3222.

8. Changes to This Policy

We may update this privacy notice occasionally. The latest version will always be available at burnexsolutions.com/privacy.